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How We Protect Your Personal Data

At mpo8080 login, your personal data — from account registration details to transaction records via DANA, OVO, GoPay, and QRIS — is handled under a clear, structured privacy…

Data collected only with your consentDANA, OVO, GoPay & QRIS transaction privacyNo third-party data salesSecure account data storageYour right to request data deletion
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mpo8080 login How We Protect Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you have a question about how your personal data is stored, want to correct inaccurate information, or need to submit a deletion request, our privacy support team is available seven days a week between 08:00 and 24:00 WIB. You can reach us through live chat on the site, by email at our dedicated privacy address, or via the in-app help desk — whichever channel suits your device.

Team online

Live Chat

Start a privacy chat session directly from your account dashboard. Our agents handle data queries, correction requests, and consent withdrawals — available 08:00–24:00 WIB, seven days a week.

Email Support

Send your data request or privacy concern to our dedicated email address. We aim to acknowledge all messages within 24 hours and resolve data-access requests within five business days.

In-App Help Desk

Open the Help menu inside the mpo8080 login mobile app, select Privacy & Data, and submit your request without leaving the session. Responses appear in your in-app notification centre.

HOW WE HANDLE DATA

Six Privacy Practices We Keep Consistent

Transparency about data handling is not a formality for us — it directly shapes how your account, payment records, and browsing behaviour are stored and accessed.

Data Minimisation

We collect only the data fields required to operate your account and process payments via DANA, OVO, GoPay, or QRIS.

Cookie Management

Session cookies keep you logged in across pages; analytics cookies measure page load times.

Account Security Layers

Passwords are stored as salted hashes — never in plain text.

Data Retention Policy

Transaction records are kept for the period required under applicable Indonesian financial regulations, then deleted from active storage.

Third-Party Data Sharing

We share payment data with DANA, OVO, GoPay, and QRIS processors only to complete your transaction.

Your Right to Access

You may request a full copy of the personal data we hold on your account at any time.

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most often from people reviewing our privacy practices before opening an account or making their first deposit. Each answer reflects the actual steps we take — not a generic policy statement.

We collect your name, email address, phone number, and chosen payment method — such as DANA or OVO. We also log your IP address and device type for security purposes. We do not collect data beyond what is needed to run your account.

Yes. Payment data is shared only with the specific processor handling your transaction — DANA, OVO, GoPay, or QRIS — and is not disclosed to any other third party. Transaction records are stored in encrypted form and accessible only by authorised staff.

Profile and login data is deleted within 30 days of a confirmed account-closure request. Transaction records may be retained for the period required under Indonesian financial regulations, after which they are permanently removed from active storage.

Yes. Submit a data-access request through live chat or our privacy email address. We will compile and deliver a structured file of all personal data linked to your account within five business days of receiving the request.

We use session cookies to keep you logged in and analytics cookies to monitor site performance. You can disable non-essential cookies via your browser settings at any time. Disabling them does not prevent you from depositing or withdrawing funds.

Reach our privacy support team via live chat (08:00–24:00 WIB), email, or the in-app Help menu under Privacy & Data. We acknowledge all privacy complaints within 24 hours and work to resolve them within five business days.

Yes. This policy applies to all accounts registered in Indonesia. Specific data rights and our obligations depend on local law, and we update this policy whenever applicable Indonesian data-protection regulations are amended or expanded.

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